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FAQ

Get the answers you’re looking for in our comprehensive FAQ section. We’ve compiled the most common questions and detailed responses to provide you with the information you need to make informed decisions about your health and wellness journey. If you have a question that’s not covered here, feel free to reach out to our team, and we’ll be happy to assist you further.

1. Do I need doctor’s script or order to be seen for physical therapy ?

We do not need a physician’s referral for PT services in Illinois due to Illinois being one of the state to have direct access to physical therapy evaluation and treatment. But if you are using your insurance to pay for your therapy, then a physician script and physician signature for your plan of care are needed.

2. What forms of payment do you accept ?

We use the Square business system for payments so we can process debit cards or credit cards. I am in network provider for BCBS of IL. All other services will be billed as out-of-network and the patient will be responsible for any co-pays at the time your service is provided. We also offer bundle treatments at affordable costs. Please contact us for cost before you decide that you can’t afford it. I am here to help.

3. How to clarify whether your insurance can pay for your PT treatment ?

Since your health insurance is a policy contract between you and your insurance provider, it’s your responsibility to verify whether they will pay for your physical therapy treatment please clarify if Telehealth, home care, clinic, and mobile PT are covered too as well as plan deductible, co-payment, the requirement of a therapy to be in network or out of network and limit number of physical therapy session covered in the plan.

4. How to start my treatment ?

First, Schedule an appointment.
2nd, you will receive an email with instructions on how to prepare for your appointment, and all consent forms and waivers be signed before your arrival.